Building notices are one of the most critical points of communication between us, (the service provider), the property manager and residents at a location. We usually send them out when we schedule service, so that they are posted in advance before the work commences. We see them as an essential part of our service, for a number of reasons.
First, building notices allow residents of a building to prepare their units for a service, which greatly facilitates our ability to complete the agreed-to work. For example window cleaning on low-rise buildings require screens be removed from windows. If notices are not posted, the parts of the work can’t go ahead requiring return visit(s) that are difficult to deal with. The same issue applies for dryer vents in large buildings. These commonly require suite access to do a complete an interior and exterior service. Without visibly posted building notices, large number of residences are usually missed, which requires us to come back another day
Finally building notices are critical for giving residents information if they think there is a problem. We often post useful trouble shooting information, as well as contact addresses. This helps to avoid burdening you with complaints and other calls about a service, which we can deal with them quickly and directly. For example when our floor care team is maintaining the common hallways are notices provided specify whether the service is an extraction cleaning or maintenance cleaning service.
All in all building notices keep everybody happy and working productively. By posting them we reduce potential issues with a job, and ensure the service is done in a quick and effective manner…. that’s a win for everyone.
We are always looking at our notices and working to improve the message, have a look at our latest version of our low-rise window cleaning notice.