When hiring a contractor for snow removal and de-icing, it’s crucial that everyone agrees on service triggers, work scope, and frequency. Cold-weather services test a field service company’s capabilities. Clearly defining triggers, scope, and frequency is essential when hiring snow removal and de-icing contractors. Therefore, when establishing a new site, we require a site map highlighting areas for snow clearance and ice-melt application.
Servus Group’s cold-weather service covers all common areas like walkways, entrances, sidewalks, parking ramps, and roundabouts; however, it does not include roadways..
The service uses our field management system for real-time updates on site visits. After the field team finishes, a detailed report with notes and photos is sent to the site contact and property manager. Our Cold Weather Service offers email and SMS confirmations detailing each site visit’s status, plus a complete report with date-stamped photos.
High-performing sites, when selecting a cold-weather service provider, hire two separate contractors to complete the work: one for sidewalks, building perimeters, inner common areas, parkade ramps, and roundabouts, and one for roadways and parking lots. Different types of equipment and methods of delivery are required for each service.