Few services are as essential to a commercial building’s day-to-day operation as janitorial cleaning, and few are noticed as quickly when they slip. A missed shift shows up the same day: overflowing bins, dirty floors, smeared glass, and an email in the facility manager’s inbox.
Servus® Janitorial Management system is built to prevent that. Through the Servus® CleanCycle™ System, every office, warehouse and industrial site gets trained, permanent cleaning staff, a site-specific scope and workflow, time-stamped photo reporting every shift, virtual supervision, and routine inspections scored against a written standard.
The goal is not simply to get cleaning tasks done. It is to manage your building’s cleanliness, safety and presentation in a way you can actually see.
What We Take Off Your Plate
Every building has an assigned account manager and supervisor who designs the program around the property, and permanent staff assigned to the site, so the people cleaning your building know your building.
Proof of Work — Every Shift Is Documented
You should never have to take our word for it. Every shift at your building leaves a record:
- Attendance, with clock-in and clock-out
- Completed digital checklist
- Time-stamped photos of each area
- Work orders completed, with notes and photos
- Deficiencies found and reported
- Inspection scores and corrective actions
That record gives property managers something concrete to share with a landlord, a head office or a tenant who says the boardroom was not cleaned on Tuesday.
Starting Service at Your Building
Changing janitorial providers should not feel like a gamble. Every new Servus® building follows the same onboarding process:
- Site assessment. A walkthrough with you to document square footage, floor types, high-touch and high-traffic areas, security access, garbage handling, sensitive areas and your expectations.
- Scope of work. A written, site-specific scope with daily, weekly, monthly and periodic tasks, plus staffing levels, shift schedules, and inspection and reporting expectations.
- Startup preparation. Equipment, supplies and PPE staged. Site-specific procedures, checklists and training materials prepared. A supervisor assigned, and communication set up with you, your site contacts, facilities team and building management.
- On-site training for the cleaning team and supervisor, a startup or initial deep clean where required, reporting confirmed live, and close monitoring through virtual supervision during launch.
- First 30-day review. A quality inspection and workflow review, a meeting with you on how it is going, and adjustments to staffing, workflows or schedules where needed.
How We Clean
High-touch surfaces. Door handles, elevator buttons, handrails, push plates, intercoms, light switches, boardroom tables and shared kitchen surfaces are cleaned and disinfected at a higher frequency than the rest of the building.
Dusting and surfaces. Always top to bottom, with folded microfibre cloths that trap dust instead of spreading it. Product is applied to the cloth, not sprayed onto electronics, elevator panels or sensitive finishes.
Floors. Hard floors are dust-mopped or vacuumed first so grit is not dragged across the surface, then damp-mopped (not saturated) with a neutral cleaner, edges first, working back toward the exit. Wet floor signs stay in place until the floor is dry.
Vacuuming. Backpack vacuums with edge tools for hallways, stairs and corners, and HEPA filtration where fine dust control and indoor air quality matter.
Glass and stainless steel. Glass is finished streak-free and checked from more than one angle. Stainless steel and elevator panels are cleaned with the grain and buffed dry, with no liquid allowed into elevator seams.
Washrooms. Garbage out and supplies restocked, fixtures and touchpoints sanitized, mirrors and partitions cleaned, floors last. Plumbing leaks and odours are reported, not ignored.
