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Building Caretaker Services

A good building caretaker does more than complete a list of tasks. They become a familiar, dependable presence at the property—helping keep day-to-day building operations organized and giving property managers another set of eyes onsite.

Building Caretaker Responsibilities

Servus® provides Building Caretaker Services for residential apartment and strata buildings throughout the Lower Mainland. Services can be provided as a dedicated caretaker position or combined with janitorial services depending on the size and needs of the property.

Day-to-Day Building Support

Every property is different, so we build the caretaker scope around what your building actually needs. Responsibilities can include coordinating access for trades, elevator bookings, fob and intercom management, lighting checks, supply management, reporting deficiencies, parkade monitoring and other routine building support.

The goal is simple: take care of the small things before they become bigger things.

Caretaker–Janitorial Hybrid

Not every building requires a dedicated full-time caretaker. For smaller properties, a Caretaker–Janitorial Hybrid can combine regular janitorial cleaning with selected caretaker responsibilities.

This gives the property consistent onsite support without the cost of maintaining a separate dedicated caretaker position.

Managed, Not Just Staffed

Our approach is built around clear responsibilities, communication and accountability. The caretaker works from an established scope of work, while Servus® provides management, supervision and support behind the scenes.

For properties already using Servus® Janitorial Management, caretaker responsibilities can become part of the same overall building service program.

A Fit for Your Building

Whether you need a dedicated caretaker, a combined janitorial and caretaker program, or temporary relief coverage, we can build the service around your property.

Tell us how your building currently operates, and we’ll help determine the right level of caretaker support.

Building Caretaker Services — FAQ

What does a building caretaker do?

A building caretaker helps manage the day-to-day needs of the property, including routine building checks, coordinating trades, supporting residents, managing access, reporting deficiencies and handling other site-specific responsibilities.

What types of buildings are best suited for a caretaker?

Caretaker services are typically a good fit for larger residential buildings with more residents and more day-to-day activity.

Do smaller buildings need a full-time caretaker?

Not always. Smaller buildings may only need occasional caretaker support for things like trades, fobs, elevator bookings or building checks. In these cases, a Caretaker–Janitorial Hybrid can be a more cost-effective option.

Can caretaker services be combined with janitorial cleaning?

Yes. We can combine regular janitorial service with selected caretaker duties, giving the building one coordinated service instead of hiring a dedicated caretaker.

Can the caretaker coordinate trades?

Yes. Services can include arranging access, monitoring trades while onsite and coordinating elevator bookings and protective pads.

Can you manage fobs and intercoms?

Yes. Caretaker duties can include programming fobs and updating the building intercom system as required.

Do caretakers report building deficiencies?

Yes. Part of the role is identifying building issues and communicating deficiencies back to the property manager.

What other building duties can be included?

Depending on the building, services can include changing light bulbs, managing supplies, checking lighting and door timers, monitoring parkades, arranging towing, minor snow and ice work, and emergency callouts.

Can the service be customized to our building?

Yes. The caretaker scope can be built around the specific operational needs of your property rather than using a one-size-fits-all approach.

What is the benefit of outsourced caretaker services?

You get defined responsibilities, professional coverage and clearer accountability without necessarily having to employ and manage a dedicated caretaker directly.

Still have a question about caretaker coverage for your building? Get in touch and we’ll walk you through the options.