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Why Servus Specialty Cleaning Uses Soft Wash Roof Treatments

At Servus Specialty Cleaning, we use a non-pressure, long-lasting treatment method for roof moss removal that is safe and effective throughout the Lower Mainland and Fraser Valley.

It bonds to your roof and reactivates with each rainfall, helping to prevent moss and algae for up to four years—no damage, no pressure washers. Our treatment works on all roof types: cedar, asphalt, concrete, tar and gravel, and flat roofs. You receive a cleaner appearance, a longer roof life, and peace of mind knowing your shingles are protected.

 

Got moss? Let’s kill it—safely and properly.

Servus Roof Moss Treatment: Safe, Effective, and Guaranteed

We gently apply our treatment—no pressure washing, no damage

  • Moss dies off naturally over time
  • We return in 6 months to ensure the roof is fully treated
  • Backed by our 3-Year Moss-Free Warranty
What we don’t do:
  • Aggressive scraping or brushing of moss, as roofs are more fragile than they appear, unless otherwise stated. Use harsh chemicals—our method is safe for people, pets, and plants
  • Break safety rules or cut corners—we follow all WorkSafe – COR Certified

Roof Cleaning – Soft Wash Treatment with Proven Chemistry

At Servus Specialty Cleaning, we use a sodium hypochlorite-based soft wash solution, combined with surfactants and wetting agents, to safely break down moss, algae, and organic debris.

We also perform light manual cleaning before applying a growth-inhibiting treatment that helps prevent regrowth and reduces the need for future cleanings.

Roof Moss Removal Warranty – 3 Years

Our roof moss treatment comes with a 3-Year Free Warranty because we stand behind our work.

Phase 1: Cleaning Phase –First 6 Months

After treatment, moss dies off gradually. We return around the 6-month mark to inspect the roof. If any live moss or algae remain, we re-treat those areas at no charge to ensure full sterilization.

Phase 2: Protection Phase – 3 Years 

Once sterilized, the treatment continues to reactivate with rain, helping prevent moss regrowth. If new moss appears within the 3-year warranty period, we’ll re-treat the affected areas—on us.

 

FAQ

What Is the Servus® Safe Care™ 3-Year Roof Treatment Warranty?


The Servus® Safe Care™ 3-Year Roof Treatment Warranty provides coverage for the ongoing suppression and management of moss and organic growth after a professional roof treatment application has been completed. The warranty is designed to support treatment performance over time, not to guarantee an instantly clean or fully restored roof appearance.

 

Does the Roof Look Clean Immediately After Treatment?


Roof treatment is not an instant cosmetic cleaning service. Treated moss and organic growth may remain visible for some time. Rainfall, weathering, and natural roof drainage help break down treated organic matter gradually over time

 

Does the moss fall off and clog my gutters?

The moss dries out and sheds slowly over time, but it won’t clog your gutters. Our treatment breaks it down gently, so it biodegrades bit by bit.

 

Is Roof Treatment the Same as Roof Cleaning?


No. Roof treatment and roof cleaning are different services. Roof treatment uses professional-grade chemistry to kill and inhibit moss, algae, and organic growth. It is a low-impact process designed to help preserve the integrity of the roofing system. Roof cleaning typically involves more aggressive physical removal methods, such as scraping, brushing, pressure washing, or mechanical agitation.

 

Why Does Servus® Use A Treatment-Based Approach?

Servus® prioritizes treatment-based roof maintenance because it reduces unnecessary wear on the roofing system. Aggressive moss removal or pressure washing can damage roof materials, especially on older or more sensitive roofing systems.

 

What does the 6-month inspection include?


Servus® will perform a follow-up inspection six months after the treatment date. The purpose of this inspection is to review treatment performance, assess roof conditions, check for organic buildup or drainage concerns, and identify maintenance items that may contribute to future moss growth.

 

What Happens If Active Moss Is Still Present at the 6-Month Inspection?


If areas of active moss or organic growth require additional treatment, Servus® will re-treat those affected areas as part of the warranty process

 

What Is Covered Under the 3-Year Warranty?


The warranty covers re-treatment of areas where moss or organic growth returns during the warranty period, provided the Strata or property owner has properly maintained the roof and met the warranty conditions.

 

What Is Not Covered Under the Warranty?


The warranty does not cover cosmetic appearance, staining, dirt, roof debris, leaves, needles, branches, clogged gutters, poor drainage, roof damage, manufacturer defects, or conditions caused by neglected maintenance. It also does not guarantee that all treated moss will disappear immediately.

 

What are the Strata’s responsibilities during the warranty period?


To maintain warranty coverage, the Strata or property ownership is responsible for proper ongoing roof maintenance, including:
 Keeping the roof free from excessive debris such as leaves, needles, branches, and organic matter
 Maintaining functional gutters and drainage systems

 

Can debris buildup affect the warranty?


Yes. Organic debris accumulation and neglected maintenance can accelerate moss regrowth and may compromise treatment performance. Heavy debris, poor drainage, and moisture retention can affect warranty coverage.

 

Are shaded or tree-covered areas covered?


Heavily shaded or tree-covered areas may experience faster organic regrowth than exposed areas. These areas require proper ongoing maintenance to support treatment performance and maintain warranty coverage.