Disinfection & Hazard Cleanup

The Right Cleaning Process for the Situation

Some situations require more than routine janitorial cleaning. Servus® provides disinfection and hazard cleanup services for residential apartment and strata buildings throughout the Lower Mainland.

From high-touch surface disinfection to more sensitive cleanup involving bodily fluids, contaminated materials or other site hazards, our approach starts with assessing the area, controlling the risk and following the appropriate cleaning process.

Disinfection Cleaning

Disinfection is used where reducing surface contamination is important. The process begins with proper cleaning to remove soil and debris, followed by application of the appropriate disinfectant.

In a residential building, common areas include:

  • Lobby and entry door handles and push plates
  • Elevator buttons and cab surfaces
  • Stairwell and corridor handrails
  • Common washrooms
  • Amenity, gym and party rooms
  • Garbage and recycling rooms
  • Laundry rooms, mail areas and other frequently touched surfaces

Hazard Cleanup

Some incidents require additional precautions, PPE and controlled cleanup procedures. Depending on the situation, services can include:

  • Bodily fluid cleanup
  • Vomit and fecal contamination
  • Blood cleanup
  • Sharps and needle concerns
  • Contaminated garbage rooms and chute areas
  • Unattended or heavily soiled common areas
  • Other site-specific contamination events

Each situation is assessed before work begins so the appropriate procedures, PPE and cleaning products can be selected.

Our Process

  1. Assess the affected area and identify the risks.
  2. Clean and remove visible contamination.
  3. Disinfect appropriate surfaces using the required products and procedures.
  4. Document the work and communicate any additional concerns.

The goal is to return the area to a clean, safe and usable condition for residents.

Part of Your Janitorial Program

For buildings on Servus® Janitorial Management, routine disinfection of high-touch common areas can be built into the regular scope of work. Hazard cleanup can be arranged separately when an unexpected incident occurs, with the work documented and reported back to the property manager or strata council.

Disinfection & Hazard Cleanup — FAQ

What is the difference between regular cleaning and disinfection?

Cleaning removes dirt and debris. Disinfection is an additional step used to reduce microorganisms on surfaces.

Do you provide bodily fluid cleanup?

Yes, subject to a site assessment. This can include blood, vomit, fecal matter and other contaminated areas in common areas of the building.

Do you clean up discarded needles or sharps?

We can assess and manage sharps-related cleanup using appropriate handling and disposal procedures.

Can disinfection be included with our regular janitorial service?

Yes. High-touch surface disinfection of lobbies, elevators, handrails and common washrooms can be included within an ongoing janitorial scope.

Do you provide one-time hazard cleanup?

Yes. Services can be arranged for individual incidents as well as recurring problem areas such as garbage rooms, stairwells or parkade corners.

Do your technicians use PPE?

Yes. PPE is selected based on the hazard and the work being performed.

Can you guarantee an area is completely free of germs?

No cleaning company can reasonably guarantee complete elimination of every microorganism. Our focus is on following the appropriate cleaning and disinfection process for the situation.

Dealing with an incident at your building? Get in touch and we’ll assess the area and recommend the right process.