August 22, 2022
Having Trouble Getting Quotes ?
I recently met with 55 customers and asked them about their current experiences in the Strata cleaning world. The most common stress point was the slow turn around on, or complete lack of, quotes.
We understand the current market challenges of inflation and labor pressures. Our customer experience strategy includes providing quotes within days. While we don’t always meet this goal, we do well. Knowing our quote process helps identify issues and navigate successfully. We promptly enter each request in our system and track the days until it’s sent to the customer.
