Warrantees are often the determining factor behind purchasing something. Some car manufacturers make it a key selling point; like a certain company’s 10-year powertrain warranty. However, all of them come with conditions and requirements, otherwise people would be driving their cars with reckless abandon, or, in the case of carpets, quickly letting them fall in…...

(Strata buildings are notorious for not cleaning their central air supply ducts, take an inventory of your buildings and ask yourself when was the last time they were cleaned? In most cases they have never been cleaned.) Today, having access to a home with adequate heating/cooling is not just seen as a modern convenience, but…...

In 2009, ServiceMaster Clean Residential introduced to the market a higher level of service in order to meet the actual demands of gutter maintenance around the GVRD. We believe that this is the next step in the evolution of gutter cleaning service. It has met with great success over the years...

Gutters exist for function, not beauty. So when a service company is hired to clean the gutters on your building, it is to ensure that they are able to perform their function properly, not to ensure that they look good. The challenge then for a strata when they hire a service provider to clean their gutters is: how do they know that they got good value for their money? What is a 'clean gutter'?...

I started cleaning windows in 2003 when I moved to Vancouver, and was taught some simple things about cleaning windows that hold true today, including: what is necessary for the customer to have a truly clean window, and what is the accepted 'industry standard' for clean glass...

We find there is often confusion regarding which windows are included in a window cleaning service. This can lead to frustration by tenants who do not know that some of their windows were not included in the scope. To start, let's clarify windows are commonly considered accessible and which are considered inaccessible...

This article explains the difference between a 'construction clean', and a 'maintenance' window cleaning service. It clarifies not only the terminology, but explains what can remain on your glazing after a building is handed over from the developer to the strata, and why...

An explanation regarding the misconception that in order to avoid damage to buildings, a ladder must have standoffs at the head of it. This is completely false. This article explains why...

We are finding that there is one style of dryer vent that is clearly outperforms all other choices. When speaking to a local manufacturer, they told us builders often place orders for vents without acknowledging that the dryer vent cover should be different from that of other vents. So, we're finding often problems are created because the wrong style of vent is installed. These vents get clogged quite easily by a build up of lint. This causes a reduction or stoppage of air flow, which leads...